What our Customers say...

Water Damage Testimonials

Great company. We had a water leak from our fridge that affected half the house. We didn't know about it until water squished up from our hardwood floors. SERVPRO of McMinn, Monroe, and Polk Counties came in and did a great job getting our home back to being livable again. 

SERVPRO of McMinn, Monroe, and Polk Counties arrived in the nick of time. It was just a few days before Thanksgiving when our pipe burst in our upstairs bathroom. It was awful! Water was everywhere, and we really didn't know what to do. Our agent recommended we call SERVPRO of McMinn, Monore, and Polk Counties, and I'm so glad we did. Dana and John were kind and explained things for us, then were extremely efficient in their work. They had all of the water removed, sprayed for mold just in case, and explained what would happen next with the reconstruction. Our bathroom wasn't ready by Thanksgiving, but our home was dry and cozy, and the damage was minimal because they arrived so quickly. We will always be grateful for that. 

I want to thank your company, SERVPRO of McMinn, Monroe, and Polk Counties, for all your help on June 21, 2017 and several days after. We had a pipe break in our basement and approximately 8,000 gallons of water flooded what we had recently remodeled. It was heartbreaking to see all of my husband's hard work go down the tubes, But SERVPRO's employees were so compassionate and understanding that it eased our pain somewhat. They got to work immediately removing floor covering and had over 30 pieces of equipment running in no time to dry everything up after removing most of the water. They were constantly in touch with us for several days concerning our misfortune and returned to check on everything, then in about 4 days they removed all the equipment and left, however, made sure we had phone numbers to get in touch in case of any unexpected happenings. 

Our area is so fortunate to have a company that will rush to your side when situations arise that are so devastating to a family. We will always be grateful to each and every one we interacted with at your company and know who to call if there is a next time.