What our Customers say...


I want to thank your company, SERVPRO of McMinn, Monroe, and Polk Counties, for all your help on June 21, 2017 and several days after. We had a pipe break in our basement and approximately 8,000 gallons of water flooded what we had recently remodeled. It was heartbreaking to see all of my husband's hard work go down the tubes, But SERVPRO's employees were so compassionate and understanding that it eased our pain somewhat. They got to work immediately removing floor covering and had over 30 pieces of equipment running in no time to dry everything up after removing most of the water. They were constantly in touch with us for several days concerning our misfortune and returned to check on everything, then in about 4 days they removed all the equipment and left, however, made sure we had phone numbers to get in touch in case of any unexpected happenings. 

Our area is so fortunate to have a company that will rush to your side when situations arise that are so devastating to a family. We will always be grateful to each and every one we interacted with at your company and know who to call if there is a next time.

Thank you for helping Carl and I through our wind damage repairs. Each worker was professional, friendly, and knowledgeable. This is not an easy job when dealing with clients who have gone through the loss of control over their lives for a short time. Unfortunately with the fires in Gatlinburg and the tornadoes in surrounding areas, you guys had a lot on your plate, too! Never, however, did I hear any complaints.